4/30/2024 0 Comments Fitness connection guest hours![]() ![]() when i told him about the runaround i was getting he was condecending and patronizing telling me to calm down or he would hang up. at 11:30 i called back and another got on the line to help. the fella sounded like shay that i talked to the day before. the "manager" then got on the line and said they were on a corporate confrence call. at 9:10 i called and was put on hold for 15 min. now i am put on hold for a total of 45 minutes by a fella named shay and told that the manager was at corporate all day and would call me back the next morning between 8 and 9. I call the location in lewisville where my membership is/was. in checking my bank account i find that they charged me a "yearly dues" of 43.25. then given the "receipt".įast forward to may 2 when i see another charge. as per the manager corrie (hard to read his signiture). i go in in person and get it done and all the paperwork supposedly was done and i would owe 2 months additional months and it will be done. I went in to cancel my membership on march 7, 2018. There are plenty of other gyms in the area who don't pull the slimy shenanigans. ![]() If this is a representation of their gym community, I would not advise joining. It's a shame, you can sell without lying and scheming. That was my experience and reading these other reviews I see other people had similar ones. Later we found out online that guest hours are from 8am-10pm. He then went on to tell me about monthly plans and tried to sell me on stuff. He knew when I was coming and didn't tell me this over the phone, which was definitely no mistake. I get there at 8:20, email with the pass in hand and he tells me that guest hours are only from 8am-8pm. However, I wasn't going to stop him from doing his job. To be frank, I just needed somewhere to workout for the week and had no intention of signing up. I got a call at 8pm from a very nice representative who asked me when I wanted to come in and he said he would show me around. I registered for their five day free pass and was going to go with my cousin who already has a membership. ![]()
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